Last Updated: August 18, 2026
At Afilisshop, we want to provide a clear and transparent shopping experience. This policy explains how returns, refunds, exchanges, and cancellations are handled for products purchased directly from Afilisshop and for products purchased through third-party affiliate links.
PRODUCTS PURCHASED DIRECTLY FROM AFILISSHOP
Products purchased and paid for directly through Afilisshop may be eligible for return within 30 days of delivery.
To be eligible for a return, the product must generally be unused and in the same condition in which it was received. When applicable, the product should also be in its original packaging with its accessories and materials.
Proof of purchase or your Afilisshop order information may be required.
Please contact us before returning any product. We will provide the appropriate return instructions.
NON-RETURNABLE PRODUCTS
Certain products may not be eligible for return for health, hygiene, safety, or other reasons.
These may include opened or used personal care, beauty, hygiene, intimate, perishable, customized, or similar products that cannot safely be resold.
Products identified as final sale or non-returnable at the time of purchase may also be excluded from returns, except when required by applicable law or when an item arrives damaged, defective, or incorrect.
DAMAGED, DEFECTIVE, OR INCORRECT PRODUCTS
Please inspect your order when it arrives.
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible at:
Please include your order number, a description of the problem, and photographs when appropriate.
We will review the issue and provide instructions for the appropriate resolution.
REFUNDS
Once an eligible return has been received and inspected, we will notify you regarding the status of your refund.
If the refund is approved, it will generally be issued to the original payment method.
After a refund is issued, additional processing time may be required by your bank, credit card issuer, or payment provider.
Original shipping charges are generally non-refundable unless the return results from an error by Afilisshop, a damaged or defective product, or when otherwise required by applicable law.
RETURN SHIPPING
Unless the return is due to an incorrect, damaged, or defective product for which Afilisshop is responsible, the customer may be responsible for return shipping costs.
We recommend using a trackable shipping method when returning merchandise.
Do not send products to a manufacturer, supplier, or any other address without first receiving return instructions from Afilisshop.
EXCHANGES
Exchanges may be available depending on product availability and the circumstances of the return.
If you need a replacement for a damaged, defective, or incorrect product, please contact:
Include your order information and a description of the issue.
AFFILIATE AND THIRD-PARTY PRODUCTS
Afilisshop may display products, recommendations, advertisements, or links from third-party retailers and affiliate partners.
When you click an affiliate link and complete your purchase on another retailer’s website, the purchase is made directly from that retailer and not from Afilisshop.
The third-party retailer is responsible for processing the order, collecting payment, shipping, delivery, cancellations, returns, exchanges, and refunds according to its own policies.
Afilisshop does not process returns or issue refunds for purchases completed directly on a third-party retailer’s website.
If you need to return a product purchased through an affiliate link, please contact the retailer where you completed the purchase and follow that retailer’s return and refund policy.
Afilisshop may earn a commission from qualifying purchases made through certain affiliate links, at no additional cost to you.
CANCELLATIONS
If you need to cancel an order placed directly through Afilisshop, please contact us as soon as possible.
We will make reasonable efforts to accommodate the cancellation request, but we cannot guarantee cancellation after an order has entered processing or has been shipped.
Orders placed directly with third-party retailers must be cancelled through the retailer where the purchase was completed.
LATE OR MISSING REFUNDS
If Afilisshop has confirmed that your refund was issued but you have not yet received it, please allow your financial institution’s normal processing time.
You may also contact your bank, credit card issuer, or payment provider.
If the refund still does not appear after the applicable processing period, please contact us.
CONTACT US
For questions about returns or refunds for products purchased directly from Afilisshop, contact:
Afilisshop
Email: [email protected]
Website: afilisshop.com
For products purchased through an affiliate or third-party retailer, please contact the retailer that processed your order.